What Data We Collect and Why
When you open an account with us, we collect your full name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, GoPay, or QRIS. We also log your device type and IP address so we can verify your session
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and keep your account secure. Transaction records tied to your payment method are stored for a minimum of 12 months to resolve any disputes you raise with our support team. We do not collect more than what is necessary to run your account and process your
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withdrawals. Any data linked to a specific payment rail — for example, your OVO number or your GoPay wallet reference — is held in an encrypted field that our customer-facing staff cannot read in full. Your use of certain features depends on local law, and we
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apply those restrictions at the account level automatically.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.